I do not receive an SMS confirmation of a setting or alarm? Support January 12, 2019 08:48 Updated Follow Ensure that the correct language is set in the system by setting up the language in the app menu. Make sure your phone number is entered correctly in the list of emergency phone numbers. This can be set via the app. Related articles My X300 panel does not seem to get a connection with the network? I deleted the PIN of my SIM card, but the panel still not get a network connection? What is the expected lifetime of the supplied batteries in the detector and door/window contact? Connecting an optional external siren does not work? How do I know if I need to replace the batteries in the sensors? Comments 0 comments Please sign in to leave a comment.